FAQ
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- HOW TO SHOP ONLINE? 1/2
- HOW TO SHOP ONLINE? 2/2
- HOW DO I SHOP THROUGH THE CUSTOMER SERVICES HELPDESK?
- I DO NOT SEE PRICES INDICATED FOR CERTAIN CREATIONS DISPLAYED IN THE E-BOUTIQUE. WHERE CAN I ENQUIRE ABOUT THE PRICE? ARE THEY AVAILABLE FOR PURCHASE?
- IS AN AUSTRALIA E-BOUTIQUE APPLICATION AVAILABLE FOR DOWNLOAD TO SHOP FROM MY MOBILE PHONE OR TABLET?
- HOW MANY CARTIER ITEMS MAY I PURCHASE IN ONE ORDER?
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- DELIVERY
- ORDER TRACKING
- RECEIPT OF DELIVERY
- MAY I PICK UP MY AUSTRALIA E-BOUTIQUE PURCHASE AT A CARTIER BOUTIQUE?
- I LIVE OUTSIDE OF THE AUSTRALIAN COUNTRIES LISTED IN THE TERMS AND CONDITIONS OF SALE. MAY I PLACE AN ORDER THROUGH THE AUSTRALIA E-BOUTIQUE FOR DELIVERY TO A COUNTRY NOT LISTED HERE?
- WHAT ARE THE SHIPPING FEES AND DELIVERY TIMES?
- IF I PURCHASE MORE THAN ONE ITEM, MAY I SHIP MY ORDER TO MULTIPLE ADDRESSES?
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- WHAT IS BOUTIQUE PICKUP AND HOW DO I SELECT IT?
- MAY I HAVE MY BOUTIQUE PICK-UP ITEM GIFT WRAPPED?
- DO I NEED AN APPOINTMENT TO PICK UP MY ORDER?
- WHAT SHOULD I BRING TO PICK UP MY ORDER?
- CAN SOMEONE ELSE PICK UP MY ORDER FOR ME?
- BY WHEN DO I NEED TO PICK UP MY ORDER?
- CAN ENGRAVING, EMBOSSING, SIZING, LINK REMOVAL, OR OTHER PERSONALISATION BE DONE WHEN I PICK-UP IF I DID NOT ORIGINALLY SELECT IT IN MY ORDER?
- MAY I RETURN OR EXCHANGE MY ONLINE ORDER AT THE BOUTIQUE?
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- GUARANTEE
- HOW MAY I RECEIVE A RECEIPT FOR MY PURCHASE ONLINE OR OVER THE TELEPHONE?
- DOES THE CARTIER CREATION COME IN A PRESENTATION CASE?
- WHICH CARTIER BOUTIQUE WILL APPEAR ON MY CERTIFICATE OF AUTHENTICITY?
- HOW MAY I ENSURE THAT I SELECT THE CORRECT WATCH BRACELET SIZE FOR MY WRIST?
- ARE ALL CARTIER CREATIONS AVAILABLE FOR PURCHASE THROUGH THE AUSTRALIA E-BOUTIQUE?
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PRIVACY AND COOKIES
At Cartier, we treasure our relationship with you. In order to deliver the most relevant services and design the right experience for you, we handle your personal information with the highest care and rigour.
Cartier is committed to protecting the privacy of its clients. We provide a secure online shopping environment and hold our customers’ personal data in accordance with applicable laws and regulations. For further information please consult our Privacy Policy.
We use cookies to track the contents of your Shopping Bag and to facilitate access the next time you log in to the Australia
e-Boutique. Cartier does not use cookies to gather personal information.If you do not accept cookies, you will not be able to use the Australia e-Boutique. Should you modify your browser settings to disable cookies, you will probably need to log in every time you visit the Cartier e-Boutique.
- WHAT BROWSER SPECIFICATIONS ARE REQUIRED WHEN VISITING THE AUSTRALIA E-BOUTIQUE?
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PRIVACY AND COOKIES
PRIVACY AND COOKIES
At Cartier, we treasure our relationship with you. In order to deliver the most relevant services and design the right experience for you, we handle your personal information with the highest care and rigour.
Cartier is committed to protecting the privacy of its clients. We provide a secure online shopping environment and hold our customers’ personal data in accordance with applicable laws and regulations. For further information please consult our Privacy Policy.
We use cookies to track the contents of your Shopping Bag and to facilitate access the next time you log in to the Australia
e-Boutique. Cartier does not use cookies to gather personal information.
If you do not accept cookies, you will not be able to use the Australia e-Boutique. Should you modify your browser settings to disable cookies, you will probably need to log in every time you visit the Cartier e-Boutique.
