A NOTE TO OUR VALUED CLIENTS ON COVID-19 & CUSTOMER SERVICE DEPARTMENT

We are pleased to welcome back clients to all of our Cartier boutiques across Sydney, Melbourne and Brisbane. Please be advised on current government regulations in each state. Appointments can be booked online and are recommended.

If you are unable to visit one of our boutiques please call 1 800 130 000 or utilise Chat messenger. Alternatively we welcome you to browse and shop collections online.

Cartier’s priority is the safety and wellbeing of our valued clients and teams. We are closely monitoring the Covid-19 virus outbreak and have put procedures in place to minimize risk of transmission for a safe and healthy environment.

We wish you and your loved ones well.


TEMPORARY CLOSURE OF OUR SYDNEY CUSTOMER SERVICE DEPARTMENT

We wish to advise that Sydney Flagship boutique’s customer service department will be closed from 6th to 18th February.

During this time we will be unable to accept any repairs or resizing. Should your Cartier piece previously accepted for service become ready for collection during the closing period, we will endeavour to deliver it directly to your home by secure courier.

Our Client Relations teams can be contacted at 1 800 130 000 should you require any assistance during this period.

BOUTIQUES

The Cartier Sydney, Melbourne and Brisbane boutiques are now open and welcoming guests in accordance with government regulations.

To ensure the health and safety of our valued clients, teams and community, we have implemented necessary precautionary measures such as social distancing principles, frequent hand washing and disinfecting all surfaces and areas that clients may have been in contact with, including all creations presented.

CARTIER.COM.AU

Our website continues to operate. You can order online or call 1 800 130 000 should you wish to place an order with a Cartier Ambassador.

FOR MORE INFORMATION

Cartier Ambassadors are available here or call 1 800 130 000 or via Chat on Cartier.com to assist with any questions or with arranging safe and secure shipping options.